Info for Patients and Visitors

Questions about your bill? Insurance? Parking? Visiting hours? Find answers to those questions and more.

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Pre-Authorization

Q: How do I know if my services require prior authorization?
A: Each insurance company varies in their requirements for pre-authorizations. Call your insurance company or refer to your insurance handbook for information on prior authorization. Some services will not be paid without prior authorization.

Q: Who is responsible for obtaining pre-authorizations?
A: It is usually your responsibility to ensure pre-authorizations are obtained before receiving services. The doctor and the hospital will make every effort to obtain or help obtain pre-authorizations, but you should always call your insurance company to make sure requirements are met.

Events

Diabetes 101 - Webinar
Diabetes 101 - Webinar

Friday, February 21, 2025

Diabetes 101 - Webinar
Diabetes 101 - Webinar

Friday, February 21, 2025

Blogs

Guess the Symptom: COVID-19, Flu or RSV?
Guess the Symptom: COVID-19, Flu or RSV?

It’s that time of year, for sniffles, sneezes and fevers. But is it the common cold or something more, like COVID-19, the flu or RSV (respiratory syncytial virus)? These viral illnesses all have very common symptoms — can you tell the difference?

Understanding Ambulance Ride Costs: What You Need to Know
Understanding Ambulance Ride Costs: What You Need to Know

An ambulance ride can be a critical part of emergency medical care, but it often comes with a hefty price tag. Understanding the ambulance ride cost and what influences it — and how insurance or government programs like Medicare and Medicaid factor in — can help you prepare for unexpected medical expenses.

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