Info for Patients and Visitors

Questions about your bill? Insurance? Parking? Visiting hours? Find answers to those questions and more.

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Pre-Authorization

Q: How do I know if my services require prior authorization?
A: Each insurance company varies in their requirements for pre-authorizations. Call your insurance company or refer to your insurance handbook for information on prior authorization. Some services will not be paid without prior authorization.

Q: Who is responsible for obtaining pre-authorizations?
A: It is usually your responsibility to ensure pre-authorizations are obtained before receiving services. The doctor and the hospital will make every effort to obtain or help obtain pre-authorizations, but you should always call your insurance company to make sure requirements are met.

Blogs

Back to School: Wellness Tips for Parents and Kids
Back to School: Wellness Tips for Parents and Kids

Let’s be honest, the back-to-school season can feel more like a sprint than a fresh start. Between early wake-up calls, forgotten lunch boxes and last-minute supply runs, it’s easy to lose sight of your own well-being. But what if this season was more than a mad dash? What if it was your chance to hit “reset” — not just for your kids but for your whole family?

Sexual Health: Seven Tips for Young Adults
Sexual Health: Seven Tips for Young Adults

Talking about sexual health can feel a little awkward or overwhelming, especially when you’re figuring things out in your 20s or 30s. Maybe you’ve had questions or worries, but didn’t know where to start. That’s totally normal. Sexual health isn’t just about avoiding problems — it’s about feeling good in your body, confident in your choices and at ease in your relationships.

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